GET HELP

Feel a little stuck? No problem, we’re here to help

No one likes to experience an error, it just gets in the way of our progress. If you are having an issue with this site, let us know so we can help out

I need help with this site

Use the form embedded into this site to send our team an email and we will get in contact with you as soon as possible to help resolve your issue. 

I need help with Skedulo applications

If you are using our Skedulo applications like the mobile app or web app, then please click the link below. We have a global support team ready to assist you with any thin need relating to our Skedulo applications. 

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Frequently Asked Questions

I FORGOT MY PASSWORD AND NEED TO LOG IN

Let’s start by making sure you aren’t logged in already. Look in the top right of the navigation bar and make sure you don’t see the ‘Sign In’ button. If you see your name, you are already logged in but if you only see the ‘Sign In’ button, head to step 3 below. 

If you would like to reset your password;

1. Click on your name in the top right corner next to your profile picture.
2. Select the menu item ‘Log Out’.
3. When you are logged out, click the sign in button in the top navigation bar.
4. When you are on the sign in page, there will be a link called ‘Forgot Password’. Click that link.5.
5. Write your email address and you will receive instructions to reset your password. 

I WANT TO STOP RECIVING EMAIL NOTIFICATIONS

To turn off email notifications;

1. Click on your name in the top right corner next to your profile picture.
2. Select the menu item ‘Email Preferences’.
3. You will see a list of events with the ability to choose ‘no’ or’ yes’. Select ‘no’ for all the events you do not want to receive email notifications for.
4. Click save at the bottom of the form. 

If you are still receiving email notifications after you have done this, please reach out to our team by filling out the form embedded into this page.