Skedulo Product Roadmap – Dec 2022
In this presentation we have our very own James Huddleston – Senior Director from Product Marketing sharing with you the Skedulo product roadmap to round out the year for 2022.
- 0:35 – Understanding the Market landscape
- 1:36 – What challenges deskless workers face
- 2:20 – Our mission & the evolution of Skedulo
- 3:28 – Our vision
- 4:50 – Looking at our product roadmap themes
- 6:27 – Roadmap Theme – Powerful Scheduling
- 8:18 – Route optimisation
- 9:55 – Rule Conflicts
- 11:09 – User Experience Enhancements
- 12:06 – Roadmap Theme – Flexibility
- 13:01 – Mobile Engagement
- 13:23 – Improved Mobile Experience
- 13:46 – Greater Connectivity & Communication
- 14:00 – Enhanced mobile customisation & forms
- 14:17 – Thank you can closing notes
Your customer success manager is here to help
If you have any questions or would like to discuss this in more detail, please reach out directly to your Customer Success Manager or your regional Customer Success Team at [email protected] (APAC Customers) or [email protected] (US and EMEA Customers).
Customer Success at Skedulo is centered around long term value realization. Your CSM will be partnering with you on the following:
- Communication, we are the single point of contact at Skedulo for all communication, project delivery requests, escalations, celebrations, etc.
- Education, we help to enable you how to best use Skedulo, thereby maximizing the value add of our product in the shortest possible time-frame.
- Adoption, we help you to ensure the Skedulo product is operationally stable and widely and appropriately adopted.
- Engagement, we ensure that new features, functionality, and other important information is communicated in a timely and sensible way to you.
- Accountability, we keep each other accountable to ensure responsibility is understood and acted upon during our partnership together.
- Value Realization, woven throughout the above items, we will be working with you to achieve your goals and desired value outcomes. We’ll establish a roadmap that develops over time to maintain alignment between your evolving business needs and our innovation around an ever expanding suite of solution capabilities – which forms the basis of your partnership with Skedulo.
Welcome to our Customer Education platform
Skedulo has appointed a team dedicated to the enablement of our customers all around the globe to learn Skedulo. We understand that time is limited and learning everything all at once is just not practical. This system has been created to facilitate learning at your own pace while also expanding our offering with a focus on community engagement.
If you are wanting to learn more about Skedulo or enable your new hires to learn the fundamentals to Skedulo, then this portal is for you!
Learn at your own pace
RELEASED / ON-GOING
Our team is working hard in the background to bring you the educational content you need. Check out the courses by creating an account today
Track your own progress
RELEASED / ON-GOING
With a Skedulo Success account, you can progress through our content when it’s right for you, tracking your progress every step of the way
Explore best practices
STARTED / ON-GOING
What Skedulo offers is always made better when you learn the best ways to do something. Explore our content so you can put your best foot forward
Connet with others
COMING SOON
As our community grows you will be able to connect with other like minded people to explore and connect in a whole new way